Version 2.0 - Last updated: July 5, 2026
The Eloqa mobile application and the website eloqa.app are published by Eloqa SAS, a French société par actions simplifiée registered with the Paris Trade and Companies Register under number 842 100 224, with registered office at 200 rue de la Croix Nivert, 75015 Paris, France.
Support contact: [email protected]. Privacy contact: [email protected].
These terms govern the use of Eloqa. By using the app or the website, you accept these terms. If you do not accept them, you must not use the service.
These terms are supplemented by the Privacy Policy and the Cookie Policy.
Eloqa is intended for users aged 15 and over. Users under 15 are not allowed to use the service.
If you are between 15 and 17, you must use Eloqa with your legal representative's consent where such consent is required, in particular for purchases, subscriptions or payment methods linked to your Apple or Google account.
If Eloqa discovers that a user is under 15, Eloqa may suspend or delete the account and related data, subject to applicable legal obligations.
Eloqa is an AI voice coaching and vocabulary learning application. Users may converse with an AI coach, receive educational responses, review their conversation history, track progress and use vocabulary-related modules.
The service may evolve. Eloqa may add, modify or remove certain features, subject to applicable law and rights already acquired by subscribed users.
Some features may be available before account creation. An account may be required to sync data, access history, manage a subscription or retrieve progress.
Login may be performed by email, Apple Sign-In or Google Sign-In. You must provide accurate information and keep your credentials confidential.
You are responsible for activity carried out through your account, unless you show that fraudulent use was not attributable to you.
You are informed that you interact with artificial intelligence. Generated responses may be inaccurate, incomplete or unsuitable for your situation. They are educational and do not constitute medical, legal, financial, psychological or professional advice.
You must not use Eloqa to produce, transmit or request unlawful, discriminatory, violent, fraudulent content, content infringing third-party rights, or content contrary to Apple and Google store rules.
You should avoid sharing sensitive data or personal data relating to third parties where it is not necessary for your learning.
Personal data processing is described in the Privacy Policy. Microphone use requires a technical permission from your device and a separate GDPR consent requested in the app.
Transcripts and AI responses may be retained in your history for the duration of your account so you can review past conversations.
Some Eloqa features may be free and others reserved for users with a subscription or premium access.
Purchases and subscriptions are made only through the Apple App Store or Google Play. RevenueCat is used to manage subscription status and premium access. Eloqa does not collect your payment card numbers.
Prices, trial periods, taxes, currencies, renewal terms and applicable offers are displayed in the app or in the store at the time of purchase. Subscriptions may renew automatically under the rules of the relevant store.
You can cancel your subscription from your Apple or Google Play account settings. Deleting the app does not cancel a subscription.
Refund requests are handled under Apple's or Google's policies, depending on the store used for the purchase. Eloqa does not offer a web payment channel or an independent money-back guarantee.
Useful links: manage an Apple subscription and manage a Google Play subscription.
Eloqa, its trademarks, logos, texts, interfaces, content, software and graphic elements are protected by intellectual property law. Unauthorized reproduction, adaptation, extraction or reuse is prohibited.
You retain the rights you hold in the content you provide to the service. You grant Eloqa the rights necessary to host, process, display and use that content to provide the service.
Eloqa uses reasonable efforts to provide access to the service, but does not guarantee uninterrupted availability. The service may be interrupted for maintenance, updates, technical incidents, security constraints or provider unavailability.
Eloqa is liable under the conditions provided by applicable law. Eloqa cannot be held liable for damage resulting from use contrary to these terms, incorrect configuration of your device, a third-party act or force majeure.
Nothing in these terms limits the statutory warranties or mandatory rights available to a consumer.
Cookies and similar technologies used on the website are described in the Cookie Policy. Rejecting analytics cookies must be as easy as accepting them.
Eloqa may suspend or delete an account in case of serious or repeated breach of these terms, fraud, security risk, unlawful use or use by a person under 15.
You can delete your account from the app or contact [email protected].
For any question or complaint, contact [email protected].
If you are a consumer and a dispute remains after a written complaint, you may use a consumer mediator free of charge. The competent mediator will be indicated on this page once appointed.
These terms are governed by French law, subject to mandatory consumer protection provisions applicable in the consumer's country of residence.
Eloqa may modify these terms to reflect changes to the service, stores, law or providers. The applicable version is the one displayed on this page.
Version 2.0 - complete rewrite: real AI voice coach service, 15+ age limit, Apple/Google in-app purchases, RevenueCat, AI warning, removal of legacy authentication and web payment flows.